Privacy Policy
This policy explains what information New Ceilings Drywall Repair Inc. ("New Ceilings", "we", "us") collects through newceilings.com, how we use it, and the choices you have. If you have questions, call (407) 378-6040 or email [email protected].
Information you give us
When you request an estimate or contact us, we collect what you choose to provide: your name, phone number, email address, the service you need, details about your project, and whether you agree to receive text messages. If you call us, our phone provider may log call details such as the number you called from and the time and length of the call.
Information collected automatically
- Analytics. We use Google Analytics to understand how visitors use the site, such as which pages are viewed and how people found us. It uses cookies and collects information like your browser, device, approximate location and pages visited.
- Security. The estimate form uses Cloudflare Turnstile to block spam and automated submissions. It checks your browser when you use the form.
- Server logs. Our hosting provider, Cloudflare, records standard technical information such as IP address and browser type to deliver and protect the site.
How we use your information
- To respond to your request, prepare estimates, schedule work and follow up about your project
- To send calls and text messages you have agreed to receive
- To keep records of the work we do
- To improve the website and understand which services people are looking for
- To protect the site and our business, and to meet legal obligations
Text messages
If you check the consent box on our form, you agree to receive calls and text messages from New Ceilings about your request, scheduling and estimate, including messages sent by automated means. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to stop receiving texts or HELP for help, or contact us at (407) 378-6040.
We do not sell, rent or share your mobile number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Your number is shared only with the service providers that help us deliver messages on our behalf.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us run the business, such as our customer management and messaging platform, phone provider, website host and analytics provider. They may use the information only to provide their services to us.
- Others when required by law, to protect our rights or safety, or as part of a sale or transfer of the business.
How long we keep it
We keep project and contact records for as long as we need them to serve you, support our workmanship guarantee and meet tax, accounting and legal requirements.
Your choices
- Reply STOP to any text message to opt out of texts.
- Ask us to see, correct or delete the information we hold about you by calling or emailing us.
- Block or delete cookies in your browser settings, or use Google's Analytics opt-out browser add-on.
Children
This site is meant for adults arranging work on their homes. We do not knowingly collect information from children under 13.
Security
We use reasonable safeguards to protect your information, and the site is served over an encrypted connection. No method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
New Ceilings Drywall Repair Inc.
Orlando, Florida
(407) 378-6040 · [email protected]