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Frequently asked questions
Straight answers about how we work, what it costs to get started and what to expect on the day.
Have a question?
Frequently asked questions
Still stuck? Call us — a real estimator picks up during business hours.
Contact the teamWhat areas do you serve?
We proudly serve homeowners and businesses throughout the Greater Orlando area, providing expert drywall repair, popcorn ceiling removal, and interior painting services.
How long does a typical drywall repair take?
Most drywall repairs can be completed in just one visit, depending on the size and complexity of the damage. Larger repairs or texture matching may take a bit longer.
Will my repaired wall or ceiling match the existing texture and color?
Yes! Our experienced technicians specialize in seamless repairs that blend perfectly with your existing finish and paint.
Is popcorn ceiling removal messy?
We use professional containment and cleanup processes to minimize dust and mess. When we leave, your space will be clean and ready for painting or refinishing.
Can you paint after removing my popcorn ceiling?
Absolutely. Once the popcorn texture is removed and the surface is smoothed, we can prime and paint your ceiling for a clean, modern look.
How do I know if my popcorn ceiling contains asbestos?
Popcorn ceilings installed before 1980 may contain asbestos. We can help you arrange testing before removal to ensure safety and compliance.
Do you offer free estimates?
Yes, we provide fast, free, no-obligation estimates for all drywall, ceiling, and painting projects.
How much does drywall repair or popcorn removal cost?
Pricing depends on the size of the area, damage level, and finishes. We’ll provide a detailed quote upfront—no surprises, no hidden fees.
Can you handle both small repairs and full-room projects?
Yes, we handle everything from small drywall patches to complete ceiling replacements and full interior painting projects.
Why should I choose New Ceilings Drywall?
With years of experience, fair pricing, and a reputation for reliability, we deliver the best value in Central Florida—helping you save time, stay within budget, and love the look of your home again.
Do you require any money down to start the job for materials or anything else?
No, we have credit accounts with our vendors and don’t believe that any contractor should need money down to start a job.
Do you have to remove wallpaper before you can texture a room with wallpaper?
It is always best to remove existing wallpaper, but if the existing wallpaper is stuck really well you can use a oil based primer (Kilz) to seal the paper before texturing.
What’s the difference between contractor paint and the national lines of paint?
Well in general contractors grade is not as good as national lines. As an example Sherwin-Williams’ top of the line contractor grade interior paint is Pro-Mar 200, it does not cover as well as there Super Paint (national ). It also doesn’t wash as well and it’s not that much more expensive.
Do you do small jobs?
Yes, no job is too small.
Are you insured and bonded?
Yes. We carry full liability insurance and we are bonded, and every technician on your job is background-checked.
Do you guarantee your work?
Every repair carries a one-year workmanship guarantee, and we don't take payment until you're completely satisfied.
How dusty is drywall work, really?
Far less than you'd expect. Our dust-free tools capture sanding dust at the source, and we mask and contain the work area before we start.
Can you start right away?
Usually not immediately — we're typically booked 2–3 weeks out. Any good contractor will have work lined up, so get on the schedule early.