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Are you insured and bonded?
Yes, we carry liability insurance and we are bonded.
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I have a paint problem, what caused it? and what do I do?
There are a lot of answers to this question, so I have added a link to the bottom of this page which should answer most questions.
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What type of paints do you use?
Most painters will answer this question by saying “I use top quality paint from XYZ paint company”. That’s nice but I like to list the specific paint I will be using on a job, that way the customer can compare the quality of paints being used by different contractors. I like Sherwin-William and Pittsburgh the most, but each paint company has good products and bad products. It is important to know which product from each company to use on different applications.
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Do you offer a warranty or guarantee your work?
Yes, we offer a warranty on our workmanship and as always New Ceiling, Inc. doesn’t receive payment until you are completely satisfied.
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Do you require any money down to start the job for materials or anything else?
No, we have credit accounts with our vendors and don’t believe that any contractor should need money down to start a job.
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Do you have to remove wallpaper before you can texture a room with wallpaper?
It is always best to remove existing wallpaper, but if the existing wallpaper is stuck really well you can use a oil based primer (Kilz) to seal the paper before texturing.
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What’s the difference between contractor paint and the national lines of paint?
Well in general contractors grade is not as good as national lines. As an example Sherwin-Williams’ top of the line contractor grade interior paint is Pro-Mar 200, it does not cover as well as there Super Paint (national ). It also doesn’t wash as well and it’s not that much more expensive.
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Can you start right away?
In most cases no, we are generally book out 2-3 weeks and any good contractor will have work lined up, and if they don’t? Why not?
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Do you do small jobs?
Yes, no job is too small. Still have a question? Click here to contact us